Crest is the Gold-tier partnership level in the Salesforce ecosystem, signifying high levels of expertise, customer success and innovation.
The Crest to the Core Manifesto: How Infoglen Scales Success Through People, Innovation and Client Delight
5 min read | Updated: May 8, 2026
Ibrahim Ahmad
Managing Director, Infoglen
In 2026, Infoglen is redefining the Salesforce consulting landscape by aligning its Crest (Gold) Partner expertise with a ‘People-First’ philosophy. By prioritizing Equality & Inclusion, Autonomous People Development, and Sustainable Market Growth, Infoglen transforms complex digital challenges into seamless human experiences.
What makes a Salesforce partner truly exceptional? In 2026, it is no longer just about technical certifications; it is about the Values That Drive Us. At Infoglen, our journey to the Salesforce Crest (Gold) status was not fueled by code alone but by a nine-core-value blueprint we call ‘From Crest to the Core.’
This manifesto outlines how we invest in talent, foster a culture of radical inclusion and ensure sustainable growth for our clients and the global economy.
1. People-First: The Foundation of Every Innovation
At Infoglen, ‘Talent’ is not just a resource; it is our core strength. We believe that when our team members thrive, our clients thrive. This symbiotic relationship is built on three pillars:
Attracting the 'Intrapreneur' Mindset
We do not just hire developers; we hire Intrapreneurs. We look for individuals who are:
- Excellent: Deep expertise with a relentless pursuit of perfection.
- Entrepreneurial: Problem-solvers who take ownership of outcomes, not just tasks.
- Innovative: Catalysts for transformation, regardless of the project scale.
Continuous People Development
Learning at Infoglen is a journey, not a destination. Through Infoglen University, we offer on-the-job training, mentoring, and coaching. We celebrate diversity as a spark for creativity, ensuring that every voice, regardless of background, is empowered to lead.
2. Equality, Inclusion, and the Power of Meritocracy
As a minority-owned organization, Infoglen was imagined as a company where no one is left behind. Success is only meaningful when it is inclusive.
Markers of an Equitable Workplace
- Equal Pay: Our 2026 reviews and appraisals are strictly impartial to gender, race, or ethnicity. Statistics from our 2025 audit show a 0% pay gap across identical roles, focusing solely on proficiency and leadership.
- Representation: We actively hire veterans and members of underrepresented communities. Our workforce reflects a global tapestry, with significant representation from minority groups:
- 35% of our leadership roles are held by women.
- 25% of our global team identifies as part of a minority ethnic group.
- Gender Equity: The Women Infogleners Circle (WI Circle), launched in 2021, continues to shape our empowerment agenda, challenging biases and preparing women for high-level decision-making roles.
- WII Events: On the occasion of International Women’s Day 2026, Infoglen hosted a fireside chat with Guest speaker Lydia Flocchini and our Co-founder and COO, Saba Ahmad through WI Circle, and explored how the human element, specifically the presence of women at the decision-making table, is what will define the ethics and efficacy of AI.
3. Collaboration Through Wellbeing and 'Flexi-Glen'
Healthy, vibrant collaboration requires a healthy, vibrant workforce. We prioritize the ‘whole person’ by integrating fun and wellness into our professional DNA.
- The Flexi-Glen Model: We balance the power of in-office ideation with total work-from-home flexibility. This allows our team to manage personal responsibilities without sacrificing career momentum.
- Wellness & Hobby Clubs: From Preventing Digital Burnout webinars to our Travelling and CSR Clubs, we ensure our team stays energized. When people are happy, their capacity to innovate grows exponentially.
4. Commitment to Delighting Clients: The Agile Edge
Service is not just a goal; it is a promise. Every decision, from project roadmaps to feature sets, is guided by a commitment to Service Excellence.
Ownership in Action
When a housing amenities provider faced a production delay due to a rigid ‘Waterfall’ model, our team did not just follow orders. We took ownership, persuaded the client to switch to an Agile methodology, and successfully went live within months.
Quality as a Way of Life
In the Salesforce ecosystem, details matter. Our team provides:
- Precision: Rigorous testing before every deployment.
- Thought Leadership: We do not just build software; we act as technology partners, guiding clients through complex digital transformations.
- Evolution: We stand by our clients long after go-live, ensuring their solutions scale with their business.
5. Sustainable Growth and Global Expansion
Infoglen drives growth that creates a ripple effect for individuals and the economy. We believe in building long-term loyalty; currently, 90% of our business is repeat business.
Thriving Amidst Challenges
Even during the economic uncertainties of late 2022 and 2023, Infoglen’s commitment to market expansion remained resilient. By investing in human capital even during downturns, we act as a catalyst for a future that is both prosperous and inclusive.
Frequently Asked Questions (FAQs)
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Q: What does 'Crest Partner' mean?
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Q: How does Infoglen ensure inclusive hiring?
We utilize blind recruitment techniques for initial screenings and partner with organizations that support veterans and minority groups in tech to ensure a diverse talent pipeline.
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Q: What is the 'WI Circle'?
The Women Infogleners Circle is an internal platform dedicated to mentoring, resource sharing, and leadership development for women within the organization.
