top of page
service-cloud-bg.webp
Infoglen-White-Logo.webp

Service Cloud

Assist your customers anytime, anywhere and achieve service excellence with Infoglen

service-cloud.webp

Infoglen, known as an innovative leader in the Salesforce ecosystem can help your business grow & reach heights in the most accelerated, optimized and effective way. Our in-depth knowledge and expertise in Salesforce Service Cloud implementation can help you solve the following challenges:

bullet-pointer.webp

Poor accessibility of the customer service reps

bullet-pointer.webp

Long case resolution time

bullet-pointer.webp

Improper management of customer data

bullet-pointer.webp

Data security issues

Our Salesforce Service Cloud Offerings:

We empower your organization to deliver a best-in-class customer experience with tailored solutions according  to your business needs

bullet-pointer.webp

Increase agents productivity with a 360-degree view of your customers, available to them at their fingertips

bullet-pointer.webp

Resolve cases faster with easy visibility into the full context of the cases on a personalized dashboard

bullet-pointer.webp

Free up agents support with customized & automated approval processes and workflows -    Automate the matching of cases with the agents, based on their skills

bullet-pointer.webp
bullet-pointer.webp

Automate the matching of cases with the agents, based on their skills

Track customers orders, assets etc., in one place

Book a Meeting 

Thanks for submitting!

certification-band.webp

170+

CERTIFICATIONS

On Salesforce Across Multiple Clouds

5     

AVERAGE CLIENT RATING

On AppExchange With Great Reviews

150+

PROJECTS COMPLETED

On Salesforce Platform

90+

ACTIVE CLIENTS

Across North America

success-stories-bg-new.webp

Some of Our Long Term Service Cloud Clients

successstories-gradient-bg.webp
changehealthcarelogo.png

Empowered Change Healthcare with a seamless customer experience, simplified client communication channel and, 2x increased agents’ productivity

successstories-gradient-bg.webp

Automated Interlace's processes, accelerated patients’ engagement, and provided best-in-class customer experience

interlacelogo.png
successstories-gradient-bg.webp

Transformed the way Google Health interacts with its customers; built a more connected healthcare system, powered by Salesforce & Infoglen

googlehealthlogo.png
successstories-gradient-bg.webp

Reinvented customer consultation experience for Google 1 resulting in 40% increase in appointments for their virtual sessions

googleone.png
successstories-gradient-bg.webp

Boosted Entertainment Partners service capabilities with a smooth transition to Salesforce Lightning

entertainmentlogo.png
successstories-gradient-bg.webp

Boosted Voyant’s Salesforce capabilities with a smooth transition from Classic to Lightning

voyantlogo.png
service-cloud-lpfooter.webp
  • LinkedIn
  • Facebook
  • Twitter

100 Century Center Ct., #301, San Jose, CA 95112, USA.

Copyright © 2021 Infoglen®

bottom of page