InfoBuzz- April 2021

 

Monthly Newsletter, Vol 02, Issue 04 – April 2021

Leaderspeak

‘Me’ vs ‘Him’


First & foremost, welcome to FY21. April 2021 being the first month of our fiscal & performance year ahead, here is looking back at 2020 and slight of a peek-a-boo at 2021, through my heart & eyes. 

While all of us have been busy absorbing & learning the lessons that life in the pandemic year taught us, I am here to share a secret with all of you from my personal diary of thoughts. Post joining Infoglen last year July in 2020, I have had my perspective challenged because of a healthy clash between the ‘Me’ vs ‘Him’ version of myself. I will share insights with you, on how Infoglen (leadership as well as employees i.e. each one of you) has helped me strike a balance & guided me to leverage my own strengths to make the right decisions.

So, the ‘Me’ version represents the un-conventional HR where I play on my strengths & the version I take pride in being. The ‘Him’ version of HR is more traditional and conventional with reference to my perspectives towards Human Capital Management, in other words – Employee Engagement and Management. Below is a conversation between Me and Him that encapsulates my journey here at Infoglen.

The Moral of the Share:

Being agile & leveraging your strengths can really help you with a balanced & forward-looking approach in both – your professional and personal lives. That is also the core of our new ‘Performance management framework and approach at Infoglen’. During a lot of my discussions with other leaders in our company as well as all Infoglen employees, I introspected and learnt that achieving a balance is important. While I build a closer working relationship with you in our growth & success journey together at Infoglen, and while the ‘Me’ version of HR prevails over the ‘Him’ version, I want to share my heartfelt gratitude towards Infoglen & all of you for playing a vital role in it.

To new beginnings!

 

Salesforce Newsfeed

 

Salesforce and the World Economic Forum (WEF) are joining forces for the first annual Global Technology Governance Summit (GTGS), discussions on how key technologies in the digital, biological, and physical world can remain human-centered and serve all stakeholders.

https://sforce.co/3fS4I1n


 

TAB Bank has started using Mulesoft to build its open bank strategy and streamlines lending processes.

https://sforce.co/3fRVzpv




2021 Equal pay update.

https://sforce.co/3uyIgyt

 

 

 

Salesforce has introduced the next generation of Sales Cloud 360 — new technology to support a digital-first selling world.

https://sforce.co/2PJLSil

 

 

 

Latest News @ Infoglen

Launch of Infohub- Team Community Portal!

Infoglen is extremely pleased to announce the launch of our People Portal – Infohub, which is built on Salesforce Experience Cloud. It is a one-stop Self Service Portal for all our team, employees as well as consultants to engage, collaborate and learn. The team will now have access to view & update their personal information, apply for Time Off, look at their leave balance and Log time in the Timesheet application, view HR policies, raise HR, IT and Salesforce support issues. They can also get information on birthdays, work anniversaries and Holidays.

The Infohub also offers a place for the team to collaborate using the questions tab and create and manage tasks assigned to them. The library section offers training video sessions on niche technology areas, certification training as well as project insights. Infohub also offers an Idea exchange for submitting suggestions and ideas. We are excited for the team to collaborate using Infohub.

Women’s History Month Celebrations at Infoglen

During the month of March, Infoglen organised multiple activities to bring together Women Infogeleners (our women employees) and create a space where women connect, share and support each other. The month started off with the launch and first session of Women Infogleners (WI) Circle on 8th March, where the topic of discussion was the different biases women face at and outside work.

The second event was a workshop on Financial Wellness for all women employees. The workshop was conducted by Aman Chawla, Founder & CEO of Advisor Zaroori Hai, a financial advisory. Using the gamification approach, he educated the participants on financial planning, importance of insurance, different investment strategies and how to decide what to invest in. Aman left Women Infogleners with some important tips. He stressed that they should prioritise their own needs and goals but also be aware of their family’s expenditure and expectations while making an investment.

On March 31st, the last day of Women’s History Month 2021, a Talent Share was organised for all Women Infogleners, where the WI team was invited to share their hobbies, passions, and talents and to connect with each other on a deeper level. Some shared glimpses of their baking and cooking skills, some shared their painting, photography or craft making skills. Some read out poems they had written and some played recordings of dance performances they had especially choreographed for the event.

 

 

Poll Results

Have you moved to the Salesforce Lightning Experience yet? Do you still switch back to classic ? It’s possible there are many who are missing out on the  cool features that Lightning offers: an efficient navigation, turbocharged list views, option to switch between custom branded apps, and much more. So, to see how many people have still not moved to Lightning UI, Infoglen conducted an open for all survey on LinkedIn:


 

Techtalk

Salesforce is not just CRM!

Nafeesa Ahmad, our Business Systems Analyst from San Jose, talks about the capabilities of Salesforce beyond just CRM.

Every company has its own needs that are not only related to CRM. In my experience of working at a leading autonomous driving technology company, I have seen Salesforce solve complex business problems. It is the technology of choice when no other tool in the market satisfies business needs. As an example, the Salesforce platform was used to build a seamless solution for purchase order accruals that integrated with SAP. The tools available in the market did not have the desired functionality that was very specific to their business. The custom solution provided those capabilities and much more. Another example, where the power of the Salesforce platform was harnessed, was in building a deal management tool for this company. This tool provided a front end to employees to submit contracts and a backend for the supply chain partnerships team to process those contracts. Both these examples underscore the capabilities of extending Salesforce beyond just CRM. 

Yes, you heard that right! Not only does Salesforce offer a great CRM solution, it is also a very powerful platform to automate and digitally transform business processes. 

Every company has its own needs that are not only related to CRM. In my experience of working at a leading autonomous driving technology company, I have seen Salesforce solve complex business problems. It is the technology of choice when no other tool in the market satisfies business needs. As an example, the Salesforce platform was used to build a seamless solution for purchase order accruals that integrated with SAP. The tools available in the market did not have the desired functionality that was very specific to their business. The custom solution provided those capabilities and much more. Another example, where the power of the Salesforce platform was harnessed, was in building a deal management tool for this company. This tool provided a front end to employees to submit contracts and a backend for the supply chain partnerships team to process those contracts. Both these examples underscore the capabilities of extending Salesforce beyond just CRM. 

Many companies have recognized this potential. As Ray Hein, 1 a senior leader in the tech world and the founder of Propel states: “What’s really amazing [to them] is our ability to rapidly deliver new features and enhancements — and it’s all because of the platform.”

Salesforce CEO, Marc Benioff, 2 explains “We’re able to do all this because our Salesforce platform provides the agility, the flexibility, and the speed to create solutions not in months or years, but in weeks or even days”. In the Q1 FY21 financial report, 3 the business unit “Salesforce Platform and Other” showed a whopping 62% growth.

So the next time your client is looking to improve a business process, be their solution provider and advocate for using Salesforce to build the tool they need!

References: 

  1. https://bit.ly/2PJcEYk
  2. https://bit.ly/3tiZdfS
  3. https://bit.ly/3mx7YRc

 

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Editorial Board: Chief Editor- Fenil Shah; Editor- Shoa Jafri; Designer- Roshan Kandari
We welcome your suggestions/ideas- infobuzz@infoglen.com

 

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Infoglen LLC, 100 Century Center Court, Suite # 301, San Jose, CA, 95112
DIRECT MESSAGE: contact@infoglen.com, DIRECT LINE: +1 408 642 5329