Software developers will not be safe from the wrath of Gen AI, unless they learn how to tame and ride this big tiger. To ensure that software developers remain valuable in the age of generative AI, they need to work on some strategies. And these are not very difficult to understand or practice.

Customer service has long been plagued by inefficiencies, long wait times, repetitive inquiries, and disjointed workflows. Customers often find themselves repeating the same issue to multiple agents, while service teams struggle with manual processes, disconnected data, and time-consuming workflows.

When choosing a company to work for, it's natural to ask yourself: "Will I be valued here? Will I have the opportunity to grow and make a difference?" At Infoglen, those questions are at the heart of everything we do.

When I was writing this article, I found myself reflecting on what was it that had not been discussed before—what was yet to be highlighted in the pursuit of creating a more equal world ? I’m sure what I’m about to talk about today isn’t anything you haven’t heard before. But that’s exactly what makes this conversation so important.

The pressure on our planet is greater than ever. Businesses hold the power to drive transformative change by embracing sustainability as a core value. This isn’t just a trend; it’s a movement.

In our journey to reaching the Crest (Gold) partnership status, customer satisfaction hasn’t just been a goal for us – it's a commitment, a promise.